QNUK Level 3 Award for Mental Health First Aiders
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Mental health is not an alien concept, but for many workplaces it can still feel like one when someone is struggling and nobody is quite sure what to do next. Our Mental Health First Aider course is designed to give learners the knowledge and confidence to recognise when someone may be experiencing poor mental health, understand a range of common mental health conditions, and respond in a supportive, appropriate way.
This regulated QNUK Level 3 Award for Mental Health First Aiders is ideal for organisations that want to strengthen wellbeing support in the workplace and build a more open, informed culture around mental health. It is designed to support a workplace role and helps employers work towards their responsibilities under the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulations (Northern Ireland) 1982.
This course is practical, relevant, and workplace-focused. It helps learners understand mental wellbeing, the impact of poor mental health, stress, common mental health conditions, psychosis, bipolar disorder, schizophrenia, harmful coping strategies, and how to support someone in suicidal crisis.
At Good Skills Training, we keep things professional, supportive, and realistic. This is serious subject matter, but that does not mean the training has to be cold, clinical, or packed with jargon for the sake of it. We focus on useful knowledge, sensible discussions, and practical confidence that people can take back into the real world.
Who is the Course For?
This course is suitable for individuals who have responsibility for supporting mental health in the workplace, including:
- Employers who want designated workplace Mental Health First Aiders
- Managers and supervisors responsible for staff wellbeing
- HR teams and people professionals
- Team leaders, duty managers, and pastoral staff
- Schools, charities, community organisations, and public-facing teams
- Anyone who wants a stronger understanding of how to recognise and support mental health concerns in the workplace
It is suitable for learners aged 16 years and over.
Syllabus
This qualification covers the mandatory QNUK unit “Undertaking the Role of a Mental Health First Aider” and includes:
- Understanding mental health and mental ill‑health
- Reducing stigma and promoting positive mental wellbeing
- Legal responsibilities relating to workplace mental health
- Recognising stress and its impact
- Identifying and supporting common mental health conditions
- Supporting individuals experiencing psychosis
- Supporting individuals with bipolar disorder and schizophrenia
- Understanding harmful coping strategies, including self‑harm and eating disorders
- Recognising and responding to suicidal crisis
- Providing appropriate support and signposting to further help
Prerequisite
- Learners must be 16 years of age or older
- Learners must have a sufficient level of spoken and written English to undertake learning and assessment
- Due to the sensitive nature of the content, some learners may find aspects challenging and should consider their readiness prior to attending
Course Duration
12 guided learning hours
Good Skills Training normally deliver this course over 2-day, 09:00 – 17:00.
Course Certification
QNUK
Qualification Code
610/5151/2
Delivery Type
This course is typically delivered in a face-to-face classroom setting.
We can also run this course remotely via Microsoft Teams.
Maximum Learners Per Tutor
20
Assessment Method
Assessment is completed via a multiple‑choice examination (MCQ):
- Assessment duration: 60 minutes
- Pass mark: 70% (28 out of 40)
Re-Qualification
Learners are advised to refresh their knowledge and skills upon expiry to remain current in their role.
Booking a course
To see our list of public courses, and book your place please click here.
To enquire about an inhouse course, please click here.