Course Duration
12 guided learning hoursGood Skills Training normally deliver this course over 2-day, 09:00 - 17:00.
QNUK Level 3 Award for Mental Health First Aiders
Develop the knowledge and confidence to recognise signs of poor mental health, start a supportive conversation and guide people towards appropriate help.
Duration
2 days
Delivery Methods
Face-to-face
Remote via Teams
Certification
QNUK
Course Overview
A Mental Health First Aider is not expected to diagnose or provide therapy. Their role is to notice when someone may be struggling, listen without judgement, offer initial support and encourage the person to access appropriate professional or workplace help.
The QNUK Level 3 Award for Mental Health First Aiders provides a regulated route for people who will support mental wellbeing in the workplace or wider community. The course explores common mental health conditions, signs and indicators, supportive conversations, crisis situations, boundaries and signposting.
Mental health can still feel difficult to talk about. Our trainers create a relaxed and respectful learning environment, explain the subject in plain English and use practical examples to help learners build genuine confidence.
Who Should Attend?
This qualification is suitable for:
- Designated workplace Mental Health First Aiders
- Managers, supervisors and team leaders
- HR and occupational health teams
- Wellbeing champions
- Education and community staff
- Anyone expected to provide initial mental health support
What You'll Cover
This qualification covers the mandatory QNUK unit “Undertaking the Role of a Mental Health First Aider” and includes:
- Understanding mental health and mental ill‑health
- Reducing stigma and promoting positive mental wellbeing
- Legal responsibilities relating to workplace mental health
- Recognising stress and its impact
- Identifying and supporting common mental health conditions
- Supporting individuals experiencing psychosis
- Supporting individuals with bipolar disorder and schizophrenia
- Understanding harmful coping strategies, including self‑harm and eating disorders
- Recognising and responding to suicidal crisis
- Providing appropriate support and signposting to further help
Course Information
Everything you need to know before arranging or booking this course.
Assessment
Assessment is completed via a multiple‑choice examination (MCQ): Assessment duration: 60 minutes Pass mark: 70% (28 out of 40)
Certification
QNUK
Requalification
This qualification is valid for 3 years.Learners are advised to refresh their knowledge and skills upon expiry to remain current in their role.
Prerequisites
Learners must be 16 years of age or older Learners must have a sufficient level of spoken and written English to undertake learning and assessment Due to the sensitive nature of the content, some learners may find aspects challenging and should consider their readiness prior to attending
Delivery Options
This course is typically delivered in a face-to-face classroom setting.We can also run this course remotely via Microsoft Teams.
Maximum Learners
20 learners per tutor
Awarding Body
QNUK
What People Say About Us
Feedback from organisations that have used our services.
We have been working with Good Skills Training over the past seven years as they provide First Aid training for our staff. They have continuously offered a friendly and professional service, from each initial enquiry, through to booking and delivery. On occasions, we have made specific requests, and they have always been willing to accommodate our requirements. As school funding continues to be restricted, we have found that they offer a quality provision at a competitive price. I would highly recommend them to anyone considering using their services.
Good Skills Training have been a mainstay in our training calendar for more than 10 years and have continually provided an excellent service to our site. All of our first aid training has been delivered to the highest standard and helped ensure Birds Eye, Lowestoft maintains a compliant and well trained team of first aiders. The management and instructors at Good Skills conduct themselves with integrity and dedication at all times. A highly recommended service!
Urban Pubs & Bars has worked with Ian and the Good Skills Training team for close to three years now. We have found them to be thoroughly professional, very competitively priced and incredibly accommodating to our business needs. We certainly hope to be working with Good Skills Training for more years to come.
Training for a Group?
Running this course at your workplace is often the most cost-effective option for groups.
Delivered at Your Venue
We can deliver the course at your workplace or another suitable venue.
Choose Suitable Dates
Arrange dates that work for your team and your organisation.
Focused on Your Workplace
Examples and discussions can focus on your workplace and the situations your team may face.
Ready to train your team?
Contact our friendly team for advice or a no-obligation quotation.