Customer Service Course
The Customer Service Course is suitable for people wishing to improve their knowledge in the importance of customer service, including how to satisfy customers expectations.
Customer Service Level 2 eLearning Course
Good customer service is good for business. The Customer Service eLearning course will take staff through the basics of good customer service and how this can impact a business.
Highfield Level 2 Award in Customer Service
The Highfield Level 2 Award in Customer Service covers the principles of customer service including how to meet customers expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Qualify at Home Highfield Level 2 Award in Customer Service
The Highfield Level 2 Award in Customer Service covers the principles of customer service including how to meet customers expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.


