Qualification code
603/4548/2
Mental Health Training
QNUK Level 2 Award in Mental Health at Work
Build on mental health awareness with practical skills to recognise concerns, understand harmful coping strategies, start supportive conversations and signpost people towards further help.
Family-run since 2005
Personal, friendly service
ISO 9001 certified
Course design, delivery & certification
UK-wide workplace delivery
In-house training across the UK
Regulated, recognised & bespoke
Qualifications, programmes & GST courses
- Certification
- QNUK
- Maximum learners
- Up to 20 per tutor
About the training
Course Overview
The QNUK Level 2 Award in Mental Health at Work (RQF) takes mental health awareness a step further. Learners build the same core understanding of mental health, stress and common conditions, then develop the confidence to recognise when someone may be struggling and respond in a useful, appropriate way.
The course explores common mental health conditions and their potential signs, harmful coping strategies such as substance misuse, eating disorders and self-harm, and how these behaviours may present. Learners also look at how to approach a mental health conversation, listen without trying to diagnose or fix the problem, maintain sensible boundaries and signpost someone towards appropriate support.
This course is ideal for employees, supervisors and teams who want to understand mental health and begin supporting others. If you need nominated people with a more defined Mental Health First Aider role, including crisis and suicide awareness, the Level 3 qualification is the stronger option.
Who should attend?
Who is this course for?
This course is suitable for employees, managers and workplace supporters who want a clearer, more confident approach to mental health at work.
For workplace first aid, the employer should select training through a suitable first-aid needs assessment. For regulated qualifications, learners must also meet the awarding organisation's entry and assessment requirements.
Course content
What will you learn?
- Mental health, mental ill-health and the impact poor mental health can have on an individual
- Common mental health conditions and how they may present
- Stress: causes, signs, effects and workplace risk factors
- Risk factors and potential signs associated with common mental health conditions
- Harmful coping strategies, including substance misuse, eating disorders and self-harm
- Recognising potential signs that someone may be using harmful coping strategies
- How to approach and start a supportive mental health conversation
- Listening, boundaries and avoiding diagnosis or counselling
- Supporting an individual with a mental health concern
- Signposting to appropriate professional, charitable and workplace support
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The details
Course Information
The practical details you may need before arranging or booking this course.
Maximum learners
The maximum stated trainer/assessor ratio is 1:20. If you need to train a larger group, we can normally plan additional tutors or split the group into suitable sessions rather than stretching the permitted ratio.
Prerequisites
There are no formal prior-learning requirements. QNUK states learners should ideally be 18 or over; content should be adapted if learners are under 18. Learners need sufficient English to complete the assessment.
If you require additional learning or assessment support, please let us know when booking so appropriate arrangements can be considered before the course.
Course duration
QNUK specifies 6 hours Guided Learning Hours (GLH) and 7 hours Total Qualification Time (TQT). Good Skills Training delivery: Face-to-face - 1 day (6 GLH). GLH/TQT are the formal qualification measures and should not be confused with the way the course is timetabled for customers.
Qualification time: 6 guided learning hours (GLH) and 7 total qualification time (TQT), as stated in the supplied QNUK specification.
Assessment
Learners complete an invigilated multiple-choice question paper to demonstrate their understanding of the course content.
- Multiple-choice examination: 24 questions
- Exam duration: 35 minutes
- Pass mark: 70% (17/24)
Additional support and reasonable adjustments: We want every learner to have a fair opportunity to demonstrate their knowledge and skills. If you have a learning need, disability, medical condition or other requirement that may affect the assessment, please let us know before the course. This gives us time to discuss appropriate support and, where applicable, arrange reasonable adjustments in line with QNUK requirements.
Certification
Learners who meet the required QNUK assessment standard receive the regulated QNUK Level 2 Award in Mental Health at Work (RQF) qualification from Qualifications Network (QNUK). Qualification number: 603/4548/2. The qualification validity shown in the supplied specification is qnuk recommends a refresher every 3 years.
Requalification
No fixed expiry has been stated here. Check the current awarding-organisation specification and employer refresher policy, and update training when requirements, risks or competence change.
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