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Conflict Training Courses

Managing conflict does not have to be an alien concept

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Managing conflict does not have to be an alien concept with our Conflict training, which can help you improve your communication skills, build stronger relationships, and resolve disputes peacefully. Learn how to manage conflict effectively with our range of conflict resolution courses, elearning also available.

Managing conflict in the workplace with effective conflict training

Conflict is a natural part of the workplace, but it doesn't have to be destructive. Our conflict training can teach you how to identify the root causes of conflict, communicate effectively, and find mutually agreeable solutions.

In the workplace, conflict can arise from a variety of sources, such as differing opinions, personality clashes, or competition for resources. When conflict is not managed effectively, it can lead to decreased productivity, increased stress, and even violence.

What skills will be learnt?

Our conflict training can help you develop the skills you need to manage conflict in a constructive and productive way. You will learn how to:

Identify the root causes of conflict: Understanding the underlying issues that are causing conflict is essential to resolving it effectively.

Communicate effectively in conflict situations: This includes listening actively, using "I" statements, and avoiding personal attacks.

Build trust and rapport with others: This will help you create a more positive and productive work environment.

Find mutually agreeable solutions: This means being willing to compromise and meet the needs of both parties involved in the conflict.

Our courses are designed to be practical and applicable to your everyday work life. You will learn through a combination of lectures, group exercises, and role-playing. You will also have the opportunity to practice your skills in a safe and supportive environment.

If you are looking for a way to improve your conflict resolution skills at work, then one of our courses is for you. Sign up today and find out why managing conflict does not have to be an alien concept.

How will conflict training help my staff or business?

Improve your communication skills: You will learn how to communicate more effectively with your colleagues, managers, and clients.

Resolve disputes with colleagues: You will learn how to resolve disagreements in a constructive and productive way.

Build stronger relationships: You will learn how to build trust and rapport with your colleagues, which can lead to a more positive and productive work environment.

Increase your productivity: When conflict is managed effectively, it can lead to decreased stress and increased productivity.

No matter what your needs are, our conflict resolution training program can help you improve your skills and manage conflict effectively. Sign up today and start learning how to resolve conflict peacefully!

Conflict Resolution in the Workplace Course

Conflict Resolution in the Workplace Course

There are not many front of house jobs where conflict is not a regular occurrence. It is important in these circumstances that staff are able to recognise common causes of conflict, how to reduce the risks in conflict to themselves and others and how to de-escalate the situation and finally what to do after a conflict in the workplace.

Managing Conflict e-Learning Course

Managing Conflict e-Learning Course

Conflict in the workplace is destructive and detrimental to all stakeholders. It can leave disengaged employees, unhappy customers and reputational damage. Unfortunately, from time to time, we all find ourselves in a conflict situation. Knowing how to effectively and confidently diffuse such situations is vital to reduce the risk of threatening or abusive behaviour in the workplace.

QNUK Level 2 Award in Preventing Violence in the Workplace

QNUK Level 2 Award in Preventing Violence in the Workplace

The QNUK Level 2 Award in Preventing Violence in the Workplace will help staff with the skills to be able recognise common causes of conflict.