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Terms and Conditions

Pricing Terms and Conditions

  • Prices are based on courses being run at customers own premises
  • Prices include tuition to national standards
  • Prices include all manuals and handouts, unless otherwise stated
  • Prices include any relevent examination fees
  • Prices include certificates, unless otherwise stated
  • Prices include travel in most cases.
  • In some cases, where the course is a specialist topic ares, or if your site is not within mainland UK, there may be other fees applicable to account for travel and accomodation

Policies and Procedures

Please find below the various terms and conditions and terms of use documents that you might find useful.

Booking Terms and Conditions

Examination and Invigilation Policy

Quality Assurance Policy

Malpractice and Maladministration Policy

Complaints and Appeals Procedure

Data Protection Policy

Equality and Diversity Policy

Health and Safety Poicy

Reasonable Adjustments and Special Considerations Policy

Web site user agreement and terms of use