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Face-to-Face Courses

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Highfield Level 1 Award in the Principles of Health & Safety within the Workspace

Highfield Level 1 Award in the Principles of Health & Safety within the Workspace

The Highfield Level 1 Award in Health and Safety within the Workplace provides learners with an understanding of the main responsibilities of employees and employers with regards to health and safety.

Asbestos Awareness Course

Asbestos Awareness Course

The Asbestos Awareness course is designed to ensure that anyone who may come into contact with asbestos knows what asbestos is, where it can be found, the dangers of asbestos and how to protect themselves from accidental exposure. Learners undertaking this course will gain the knowledge and skills required to work safely with asbestos, ensuring that they, and others, remain safe.

Conflict Resolution in the Workplace Course

Conflict Resolution in the Workplace Course

There are not many front of house jobs where conflict is not a regular occurrence. It is important in these circumstances that staff are able to recognise common causes of conflict, how to reduce the risks in conflict to themselves and others and how to de-escalate the situation and finally what to do after a conflict in the workplace.

QNUK Level 2 Award in Preventing Violence in the Workplace

QNUK Level 2 Award in Preventing Violence in the Workplace

The QNUK Level 2 Award in Preventing Violence in the Workplace will help staff with the skills to be able recognise common causes of conflict.

Control of Substance Hazardous to Health (COSHH) Course

Control of Substance Hazardous to Health (COSHH) Course

At the end of the course learners will understand the law relating COSHH, how to assess hazardous substances and what precautions should be taken when working with such materials.

Highfield Level 2 Award in the Control of Substances Hazardous to Health Course

Highfield Level 2 Award in the Control of Substances Hazardous to Health Course

The Highfield Level 2 Award in the Control of Substances Hazardous to Health Course is aimed at learners who have access to any environment where coming into contact with hazardous substances is likely.

Customer Service Course

Customer Service Course

The Customer Service Course is suitable for people wishing to improve their knowledge in the importance of customer service, including how to satisfy customers expectations.

Highfield Level 2 Award in Customer Service

Highfield Level 2 Award in Customer Service

The Highfield Level 2 Award in Customer Service covers the principles of customer service including how to meet customers expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.

Evacuation Chair Course

Evacuation Chair Course

Evacuation chairs help to evacuate immobile or fragile people in an emergency down escape stairs.

Fire Extinguisher Course

Fire Extinguisher Course

The Fire Extinguisher Course is designed to give learners the skills and knowledge to be able to choose and use the right extinguisher.

Fire Marshal Course

Fire Marshal Course

The Fire Marshal Course is a half day course designed specifically for those who have been designated with the responsibilities of the Fire Marshal or Fire Warden.

Fire Safety Awareness Course

Fire Safety Awareness Course

The Regulatory Reform (Fire Safety) Order, requires all staff to be trained in basic Fire Safety. The Fire Safety Course is a two-hour course that includes the theory of fire safety and a practical session with fire extinguishers.

Highfield Level 1 Award in the Principles of Fire Safety Awareness

Highfield Level 1 Award in the Principles of Fire Safety Awareness

The Highfield Level 1 Award in the Principles of Fire Safety Awareness is designed for all staff members and to help them understand that fire safety is a shared responsibility and what is expected of them in the event of a fire.

Highfield Level 2 Award in the Principles of Fire Safety

Highfield Level 2 Award in the Principles of Fire Safety

The Highfield Level 2 Award in the Principles of Fire Safety is aimed at anyone involved in the management of fire safety who are based in any area where there is a potential risk of fire.

Highfield Level 1 Award in Food Safety in Catering

Highfield Level 1 Award in Food Safety in Catering

The Highfield Level 1 Award in Food Safety in Catering is specifically aimed at those that work in a low-risk role, where there is an element of food handling.

Highfield Level 1 Award in Food Safety for Retail

Highfield Level 1 Award in Food Safety for Retail

The Highfield Level 1 Award in Food Safety in Retail is specifically aimed at those that work in a low-risk role when handling food.

Highfield Level 2 Award in Food Safety for Manufacturing

Highfield Level 2 Award in Food Safety for Manufacturing

The Level 2 Award in Food Safety gives staff that handle food in a manufacturing environment the knowledge they need to help prevent food poisoning and keep your workplace operationg legally.

Highfield Level 2 Award in Food Safety for Manufacturing (Refresher)

Highfield Level 2 Award in Food Safety for Manufacturing (Refresher)

The Level 2 Award in Food Safety in Manufacturing Refresher, updates and renews the knowledge staff need when handling food.

Highfield Level 2 Award in Food Safety for Retail

Highfield Level 2 Award in Food Safety for Retail

The Level 2 Award in Food Safety gives staff that handle food in a retail environment the knowledge they need to help prevent food poisoning and keep your workplace operating legally.

Highfield Level 2 Award in Food Safety in Catering

Highfield Level 2 Award in Food Safety in Catering

The Level 2 Award in Food Safety gives staff that handle food in a catering envirnment the knowledge they need to help prevent food poisoning and keep your workplace operationg legally.

Highfield Level 2 Award in Food Safety in Catering (Refresher)

Highfield Level 2 Award in Food Safety in Catering (Refresher)

The Level 2 Award in Food Safety in Catering Refresher, updates and renews the knowledge staff need when handling food.

Highfield Level 3 Award in Food Safety Supervision for Catering

Highfield Level 3 Award in Food Safety Supervision for Catering

The Level 3 Award in Food Safety gives staff the knowledge they require to supervise food hygiene in catering environments.

Highfield Level 3 Award in Food Safety Supervision for Manufacturing

Highfield Level 3 Award in Food Safety Supervision for Manufacturing

The Level 3 Award in Food Safety gives staff the knowledge they require to supervise food hygeine in manufacturing environments.

Highfield Level 3 Award in Food Safety Supervision for Retail

Highfield Level 3 Award in Food Safety Supervision for Retail

The Level 3 Award in Food Safety gives staff the knowledge they require to supervise food hygeine in retail environments.

Highfield Level 4 Award in Food Safety Management for Manufacturing

Highfield Level 4 Award in Food Safety Management for Manufacturing

The Level 4 Award in Food Safety gives individuals with senior management positions in a food manufacturing environment the knowledge they need in order to operate safely and legally.

Highfield Level 4 Award in Managing Food Safety in Catering

Highfield Level 4 Award in Managing Food Safety in Catering

The Level 4 Award in Food Safety gives individuals with senior management positions in a food manufacturing environment the knowledge they need in order to operate safely and legally.

Highfield Level 2 Award in HACCP for Catering

Highfield Level 2 Award in HACCP for Catering

The Level 2 HACCP Course is perfect for individuals who need to understand and maintain their companies HACCP in a catering environment.

Highfield Level 2 Award in HACCP for Manufacturing

Highfield Level 2 Award in HACCP for Manufacturing

The Level 2 HACCP Course is perfect for individuals who need to understand and maintain their companies HACCP in a manufacturing environment.

Highfield Level 2 Award in Health and Safety in the Workplace

Highfield Level 2 Award in Health and Safety in the Workplace

The Highfield Level 2 Award in Health and Safety in the Workplace is a great course for anyone that works in the UK. The course will look at both individual and organisational responsibilities and help them understand that good health and safety standards should not be an alien concept in any workplace

Highfield Level 3 Award in Health and Safety in the Workplace

Highfield Level 3 Award in Health and Safety in the Workplace

The Highfield Level 3 Award in Health and Safety in the Workplace has been designed specifically for managers, supervisors and team leaders to help them understand their responsibilities for supervising health and safety.

Highfield Level 4 Award in Health and Safety in the Workplace

Highfield Level 4 Award in Health and Safety in the Workplace

If you manager a company or organisation, or if you are the designated person responsible for Health and Safety, then the Highfield Level 4 Award in Health and Safety in the Workplace is the course you need.

Highfield Level 2 Award for Personal Licence Holders

Highfield Level 2 Award for Personal Licence Holders

To become a personal licence holder, an individual should gain a regulated qualification, such as the Highfield Level 2 Award for Personal Licence Holders.

Team Leader Development Training One Day Program

Team Leader Development Training One Day Program

The course provides an introduction to leadership skills for those newly appointed to leadership roles. It can also be used as a refresher for experienced leaders.

Team Leader Development Training Two Day Program

Team Leader Development Training Two Day Program

The two day leadership course expands on topics covered in day 1 and looks at how the skills from day 1 have been practically applied in the workplace. The course will also look at team structure and performance reviews and appraisals.

Highfield Level 2 Award in Safe Moving and Handling Course

Highfield Level 2 Award in Safe Moving and Handling Course

The Highfield Level 2 Award in Safe Moving and Handling Course will introduce learners to moving and handling activities required for those starting work, returning to work or who need specific training in manual handling.

Manual Handling for Early Years Settings Training

Manual Handling for Early Years Settings Training

The Manual Handling for Early Years Staff Course is a half day course designed for those working in an early-years setting, looking to gain the knowledge and skills to carry out day-to-day manual handling tasks.

Manual Handling Training

Manual Handling Training

The Manual Handling Course is a half day course designed for those looking to gain the knowledge and skills to carry out manual handling tasks.

QNUK Level 1 Award in Mental Health Awareness

QNUK Level 1 Award in Mental Health Awareness

The QNUK Level 1 Award in Mental Health at Work is the ideal introduction to understanding mental health in the workplace. The qualification covers the most common mental health conditions and how to look after your own mental health.

QNUK Level 2 Award in Mental Health at Work

QNUK Level 2 Award in Mental Health at Work

The QNUK Level 2 Award in Mental Health at Work covers the most common mental health conditions, how to identify potential mental health concerns in colleagues and then how to discuss their needs and assist them to access suitable services and support.

QNUK Level 3 Award in Mental Health at Work

QNUK Level 3 Award in Mental Health at Work

The QNUK Level 3 Award in Mental Health at Work is the ideal qualification for mental health champions in the workplace. With a responsibility to protect the health of employees at work, having mental health champions highlights the organisations commitment to promoting positive mental health awareness

Highfield Level 2 Award in Risk Assessment

Highfield Level 2 Award in Risk Assessment

The QNUK Level 2 Award in Principles of Workplace Risk Assessment is for anyone looking to improve their knowledge related to health and safety risk assessments, or looking to support competent risk assessors.

Risk Assessment for Risk Assessors Course

Risk Assessment for Risk Assessors Course

The Risk Assessment Course is a one-day course, that looks at why risk assessing is a fundamental part of health and safety in any business

QNUK Level 2 Award in Safeguarding Adults in a Health and Social Care Setting

QNUK Level 2 Award in Safeguarding Adults in a Health and Social Care Setting

This qualification is aimed at those working in the health and social care sector. The qualification has been mapped against standard 10 of the Care certificate.

QNUK Level 2 Award in Safeguarding and Protecting Children and Young People

QNUK Level 2 Award in Safeguarding and Protecting Children and Young People

The QNUK Level 2 Award in Safeguarding and Protecting Children and Young People provides those working with children and young people the knowledge on how to recognise and respond to cases of alleged or suspected abuse.

Evac-Chair Train the Trainer Course

Evac-Chair Train the Trainer Course

Elevate safety preparedness with our Evac-Chair Train the Trainer course. Learn how to confidently teach the Evac-Chair Course to your staff and customers. Book your course today with Good Skills Training.

Manual Handling Train the Trainers

Manual Handling Train the Trainers

The Manual Handling Train the Trainers Course for inhouse trainers, who wish to deliver inhouse staff training on various manual handling techniques.

QNUK Level 3 Award in Education and Training Course

QNUK Level 3 Award in Education and Training Course

The Level 3 Award in Education and Training is the bench-mark qualification when starting to teach in adult education, covering the principles of inclusive teaching and assessment. This is the perfect first step qualification to enhance your skills as a trainer or move towards a career in professional training

IOSH Working Safely®

IOSH Working Safely®

Working Safely is a completely different approach to safety and health training. It’s a high-impact programme designed to be fun and get people fully involved. The first-class, jargon-free content is based on what people need to know in practice, and not off-putting legal language.

QNUK Level 2 Award in Awareness of Young Peoples Mental Health

QNUK Level 2 Award in Awareness of Young Peoples Mental Health

The QNUK Level 2 Award in Awareness of Young Peoples Mental Health is an ideal introduction to understanding young people's mental health. The qualification covers the most common mental health conditions that affect young people, their contributing factors and how to look after their mental health.

AED Training

AED Training

AED Training gives attendees the skills and confidence required to use a defibrillator and perform CPR on a casualty who has suffered from a sudden cardiac arrest. With Good Skills AED Training, find out why Saving Lives Does Not Have to Be An Alien Concept.

Highfield Level 2 Award in Food Allergen Awareness and Control in Catering Course

Highfield Level 2 Award in Food Allergen Awareness and Control in Catering Course

The Level 2 Award in Food Allergen Awareness is designed to provide knowledge and understanding of food allergens and the importance of communicating the correct information to customers and preventing cross contamination.

First Aid at Work Course

First Aid at Work Course

The First Aid at Work Course is a comprehensive, three-day course designed to give learners the knowledge, skills and confidence to help in most first aid situations found in the workplace.

Highfield Level 3 Award in First Aid at Work Course

Highfield Level 3 Award in First Aid at Work Course

The Highfield Level 3 Award in First Aid at Work Course is specifically for those who want to become the first aider in the workplace.

QNUK Level 3 Award in First Aid at Work Course

QNUK Level 3 Award in First Aid at Work Course

The QNUK Level 3 Award in First Aid at Work Course is aimed those undertaking the role of a first aider in the workplace.

AED Workshop

AED Workshop

The AED Workshop is perfect for groups of people that want to have basic training in CPR and AED use.

First Aid at Work Requalification Course

First Aid at Work Requalification Course

The First Aid at Work Requalification Course is the course required by full First Aiders looking to renew their qualification. The two-day course is designed to refresh learner's knowledge, skills and confidence to help in most first aid situations found in the workplace.

Emergency First Aid at Work Course

Emergency First Aid at Work Course

The Emergency First Aid at Work Course is a one-day course designed to give delegates the knowledge, skills and confidence to help those that have become unconscious, and those with minor injuries.

AED Train the Trainer Course

AED Train the Trainer Course

The AED Train the Trainer Course gives attendees the skills and confidence to deliver inhouse AED Courses. With Good Skills AED Train the Trainer Training, find out why Saving Lives Does Not Have to Be An Alien Concept.

Highfield Level 3 Award in Emergency First Aid at Work Course

Highfield Level 3 Award in Emergency First Aid at Work Course

The Highfield Level 3 Award in Emergency First Aid at Work is ideal for low risk companies accredited such as small shops, offices and libraries.

QNUK Level 3 Award in Emergency First Aid at Work Course

QNUK Level 3 Award in Emergency First Aid at Work Course

The QNUK Level 3 Award in Emergency First Aid at Work is ideal for low risk companies accredited such as small shops, offices and libraries.

Highfield Level 2 Award in BLS & AED

Highfield Level 2 Award in BLS & AED

The Highfield Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator is designed to develop the skills and knowledge of attendees so that they can carry out basic life support and introduce and AED when one becomes available.

Anaphylaxis and Autoinjectors Awareness Sessions (Epi-Pen Training)

Anaphylaxis and Autoinjectors Awareness Sessions (Epi-Pen Training)

Anaphylaxis and Auto-injectors Awareness Sessions (Epi-Pen Training) looks at the common causes and signs and symptoms of Anaphylactic Shock and what actions to take in the event of an Anaphylactic reaction.

Paediatric First Aid Course

Paediatric First Aid Course

The 2-day Paediatric First Course for early years staff. 12-hour course for nursery staff and childminders accredited by the First Aid Industry Body (FAIB)

Highfield Level 3 Award in Paediatric First Aid

Highfield Level 3 Award in Paediatric First Aid

This qualification is aimed at individuals wishing to become a paediatric first-aider in the workplace with a responsibility for the welfare of infants and children.

QNUK Level 3 Award in Paediatric First Aid Course

QNUK Level 3 Award in Paediatric First Aid Course

The QNUK Level 3 Award in Paediatric First Aid Course is aimed at individuals wishing to become a paediatric first-aider in the workplace with a responsibility for the welfare of infants and children.

Emergency Paediatric First Aid Course

Emergency Paediatric First Aid Course

The emergency paediatric first aid course has been designed to meet the first aid training needs of newly qualified level two or three early years childcare staff working in settings, such as nurseries, schools, childminders etc.

First Aid Annual Refresher Course

First Aid Annual Refresher Course

The Annual Refresher First Aid Course is for those that hold a current First Aid at Work or Emergency First Aid at Work qualification who require an annual refresher course as recommended by the Health and Safety (First Aid) Regulations 1981.

First Aid for Schools Course

First Aid for Schools Course

The First Aid for Schools Course is a short course, that fits around the school day and is designed to give learners the knowledge, skills and confidence to deal with basic first aid incidents that are common to the school environment.

First Aid for Foster Carers Course

First Aid for Foster Carers Course

The First Aid for Foster Carers Course is a short course designed to give learners the knowledge and skills to deal with an emergency in the home.

QNUK Level 3 Award in Emergency First Aid for Sport

QNUK Level 3 Award in Emergency First Aid for Sport

The QNUK Level 3 Award in Emergency First Aid for Sport qualification is aimed at those undertaking the role of an emergency first aider in a sporting environment

QNUK Level 3 Award in Outdoor First Aid

QNUK Level 3 Award in Outdoor First Aid

The QNUK Level 3 Award in Outdoor First Aid qualification is aimed at people undertaking the role of a first aider in an outdoors environment where help may take up to 2-hours to arrive

RYA First Aid Course

RYA First Aid Course

The one-day RYA first aid course covers all the usual first aid subjects, but from a boating perspective.

First Aid for Primary School Pupils Course

First Aid for Primary School Pupils Course

First aid training gives young people the confidence to help when it really counts. Good Skills Training are passionate that everyone should know a little first aid, and this starts with training children at an early stage to develop the foundations.

First Aid for Secondary School Pupils Course

First Aid for Secondary School Pupils Course

First aid training gives young people the confidence to help when it really counts. Good Skills Training are passionate that everyone should know a little first aid, and this starts with training children at an early stage to develop the foundations.

QNUK Level 3 Award in Activity First Aid

QNUK Level 3 Award in Activity First Aid

The QNUK Level 3 Award in Activity First Aid is a 2-day course, aimed at those looking to undertake the role of a first aider in sports activities.

QNUK Level 3 Award in Administration of Emergency Oxygen

QNUK Level 3 Award in Administration of Emergency Oxygen

QNUK Level 3 Award in Administration of Emergency Oxygen, administering oxygen in an emergency situation

Basic Life Support Course (BLS)

Basic Life Support Course (BLS)

This half-day course is ideal for anyone who requires Basic Life Support (BLS) training as part of their job, or for anyone who would like to learn the basics to help save lives.

Catastrophic Bleeding Workshop

Catastrophic Bleeding Workshop

The Catastrophic Bleeding Workshop will give the learners with the necessary skills, knowledge and confidence on how to apply a tourniquet and haemostatic dressings.

First Response Course for Scout and Guide Leaders

First Response Course for Scout and Guide Leaders

The First Response Course is a one-day course, designed for Scout and Girlguiding Leaders, to give them the knowledge and skills to deal with an emergency and apply basic first aid.

First Aid Instructor Course

First Aid Instructor Course

The First Aid Instructor Course looks to equip potential First Aid Trainers with the skills, knowledge and qualifications required to teach first aid at work and other associated courses.

First Aid & AED Instructor Requalification Course

First Aid & AED Instructor Requalification Course

If you are a First Aid Instructor whose certification is due to expire, our First Aid & AED Instructor Requalification Course is the perfect way to renew your skills and knowledge. This two-day course will cover all aspects of First Aid and AED instruction, including paediatric first aid.